Job Element

Detail

Job Title

Purchase Ledger Query Clerk

Reporting To

Finance Department

Department/Location

Finance Team - Central Support – Stoneferry, Hull

Main Purpose

This full-time, office based, role is to support the MKM Purchase Ledger Function, working closely with MKM branches and suppliers to deliver a high-level, efficient service to both.  This is a faced paced, high-volume environment, however full support/training is provided.

Duties & Responsibilities

• Responsible for the Purchase Ledger, Invoice and Statement e-mail boxes
• Identify the type of query and ensure that the e-mails are sent to the correct mailbox in a timely manner
• When queries are sent to the incorrect mailbox confirm to the sender the correct details
• Ensure queries are responded to in a timely manner, i.e. within the day they are received
• Liaise with PL clerk’s, branches and suppliers to resolve queries quickly to enable on-time payments
• Developing strong relationships with suppliers and branches
• Ad hoc duties as and when required.

Skills, Knowledge and Experience

• Experience of handling fast-flowing workload, efficiently and effectively
• Understand the PL process and different types of queries
• Accuracy and attention to detail
• Able to work to tight deadlines and be able to prioritise
• Strong numeric ability, with Excel experience
• IT literate
• Excellent communication and customer service skills