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Terms & Conditions


On this page you can find terms and conditions for the supply of goods via our website ( or in our branches, along with any other services we may offer.

Please note our terms and conditions are in PDF format. Contact us at [email protected] to request these documents in an alternative format.

Purchasing through the MKM website

Online Terms and Conditions of Supply for Trade Customers (PDF)

Online Terms and Conditions of Supply for Non-Trade Customers (PDF) 


Free local delivery 

Please see our Delivery & Collections page.


Applying for an MKM credit account online 

All MKM credit account applications are subject to a review/approval by our credit control team and a credit check will be carried out.

In cases where credit account applications are rejected, a cash account alternative will be offered instead. 


Purchasing at MKM branches Branch

Terms and Conditions of Supply (PDF)

Branch Terms and Conditions of Supply for Kitchens (PDF)

Branch Terms and Conditions of Supply for Bathrooms (PDF)


MKM competitions and promotions

Free dishwasher worth £549. Free dishwasher (FSB42607Z) when purchased with 4 or more AEG appliances. Offer available between 18.03.24 – 30.06.24.

Purchase a £9,000 kitchen and pay as low as £179.99 per month* with MKM ‘Buy Now Pay Later’ finance. *Based on a deposit of £900 & spreading payments over 60 months. T&C's apply, Finance is subject to status, financial circumstances and borrowing history. **Finance available at selected MKM branches.

Get a £99 Caple dishwasher when you spend £7,500 on a kitchen* Only available when purchase as part of a complete kitchen including Caple Oven , Hob , Hood and fridge freezer. 600mm Integrated 12 place setting dishwasher. 49dB - Di632. Offer ends 30th June 2024.

MKM York Kitchen and Bathroom Promotion. Promotional offer available from 1st February 2024 – 30th April 2024. This promotion is only available at MKM York. To qualify for a Just Eat voucher there is a minimum spend of £2,000 on kitchen order. To qualify for a Love2shop voucher there is a minimum spend of £2,000 on bathrooms. This offer is not available on trade accounts. MKM reserves the right to withdraw the promotion at any time.

Hire 5
Promotion available for a limited time at selected branches. Maximum of one loyalty stamp per customer per day. Reward includes a FREE hire of choice*, which is equal to or less than in value customer’s average spend per hire previous. Cannot be used in conjunction with any other offer.

Garden Goals - Social Media Competiton (1st May 2024 - 31st May 2024)

Full terms and conditions here. Use the hashtag #madebyMKM on social media to tag us in your projects and garden makeovers that feature paving bought from MKM. One winner will recieve a Lay-Z Spa Hot Tub. 

Land with the fans - Win England tickets Competition (13th May 2024 - 24th May 2024)

Full terms and conditions here. Win match tickets to see England play Serbia in Germany. With flights & accommodation included.

MKM fantasy football league – Terms & Conditions 

Full terms and conditions here. Win up to £5,000 worth of MKM credit.

Bring us your quote & we will beat it – MKM Bolton only

We will beat all equivalent competitor quotes for kitchen and kitchen door products of comparable specification, quality, style and composition. Trade Account customers only. Excludes online-only competitors. Excludes discontinued, clearance and ex-display stock. Excludes delivery and installation. Appliances must be same make and model and available. Competitor quotes must include comparable product warranty. Copy of competitor quote must be provided at time of claiming offer. Offer only applies to first quote issued by competitor. Competitor quotes must be dated up to 28 days prior to the issue of our quote and must have been issued in writing on competitor’s headed paper or from its official email address. Our quote is valid for 30 days. Offer not valid in conjunction with any other offer. We reserve the right to suspend or discontinue this offer at any time. £100 Discount available on a single future transaction until the end of 31st August 2024, ask in branch for details.

MKM Build a Break 

MKM Build a Break - Terms and Conditions

Listing of company registration numbers

For a list of MKM branches and subsidiaries, along with their registered company numbers, please click here.