Terms & Conditions

On this page you can find terms and conditions for the supply of goods via our website (www.mkm.com) or in our branches, along with any other services we may offer.
Please note our terms and conditions are in PDF format. Contact us at [email protected] to request these documents in an alternative format.
Purchasing from MKM
MKM Trade Terms & Conditions (Goods)
MKM Non-Trade Terms & Conditions
Free local delivery
Please see our Delivery & Collections page.
Applying for an MKM credit account online
All MKM credit account applications are subject to a review/approval by our credit control team and a credit check will be carried out.
In cases where credit account applications are rejected, a cash account alternative will be offered instead.
MKM promotions
Purchase a £9,000 kitchen and pay as low as £179.99 per month* with MKM ‘Buy Now Pay Later’ finance. *Based on a deposit of £900 & spreading payments over 60 months. T&C's apply, Finance is subject to status, financial circumstances and borrowing history. **Finance available at selected MKM branches.
Up to 50% off selected kitchens at MKM, terms and conditions apply*. Symphony Milano kitchens only. Discounts are applicable to doored units only. There is no minimum order value. The promotional period runs from 13th January 2025 - 18th July 2025, with a delivery period until 15th August 2025. This offer cannot be used in conjunction with another offer. For more details, please speak with your local branch. Price displayed on promotional marketing assets is 'starting from' price. Start from price is based on an 8-piece kitchen. Pricing is for cabinets only. Excludes panels, worktops, cornice, pelmets & appliances. Linear 8-piece kitchen pricing excludes trims. The images depicted in the promotional marketing assets are for marketing purposes only and may not accurately represent the final product. Offer is available at participating branches only. Participation is at the discretion of each branch. Please contact your local branch for further details.
Free Tradeshake Promotion
Eligibility
This offer is available exclusively to active MKM customers. To access Tradeshake for free, customers must enter the code MKMVIP during the signup process on the Tradeshake platform.
This offer is not available to existing Tradeshake subscribers.
Offer Details
- This offer provides free access to Tradeshake for MKM customers who use the code MKMVIP at registration.
- The offer applies only to the standard Tradeshake service. Any future premium features or paid upgrades may not be included.
- There is no monetary alternative to this offer.
Duration and Notice
- MKM reserves the right to withdraw or amend this offer at any time.
- If the offer is discontinued, affected Tradeshake users will receive a minimum of 30 days’ notice via email from Tradeshake or through the Tradeshake platform.
- Following the notice period, standard Tradeshake pricing may apply unless a new offer is introduced.
Account Status and Revocation
Free access to Tradeshake may be revoked without notice for any customer who:
- Closes their MKM account;
- Has an MKM account that is suspended or terminated;
- Has an MKM account with an overdue balance or persistent payment issues.
Use of the Code
- The MKMVIP code must be used at the time of registration. It cannot be applied retroactively.
General
- MKM and Tradeshake are separate entities. By redeeming this offer, you acknowledge that any use of Tradeshake is subject solely to Tradeshake’s own terms of service and privacy policy. MKM shall not be liable for any loss, damage, or dispute arising from your use of Tradeshake, including but not limited to service interruptions, data issues, or contractual disagreements
- By redeeming this offer, you agree to these terms and conditions.
Hire 5
Promotion available for a limited time at selected branches. Maximum of one loyalty stamp per customer per day. Reward includes a FREE hire of choice*, which is equal to or less than in value customer’s average spend per hire previous. Cannot be used in conjunction with any other offer.