Terms & Conditions
On this page you can find terms and conditions for the supply of goods via our website (www.mkm.com) or in our branches, along with any other services we may offer.
Please note our terms and conditions are in PDF format. Contact us at [email protected] to request these documents in an alternative format.
Purchasing from MKM
MKM Trade Terms & Conditions (Goods)
MKM Non-Trade Terms & Conditions
Free local delivery
Please see our Delivery & Collections page.
Applying for an MKM credit account online
All MKM credit account applications are subject to a review/approval by our credit control team and a credit check will be carried out.
In cases where credit account applications are rejected, a cash account alternative will be offered instead.
MKM promotions
Purchase a £9,000 kitchen and pay as low as £179.99 per month* with MKM ‘Buy Now Pay Later’ finance. *Based on a deposit of £900 & spreading payments over 60 months. T&C's apply, Finance is subject to status, financial circumstances and borrowing history. **Finance available at selected MKM branches.
Up to 50% off selected kitchens at MKM, terms and conditions apply*. Symphony Milano kitchens only. Discounts are applicable to doored units only. There is no minimum order value. The promotional period runs from 13th January 2025 - 18th July 2025, with a delivery period until 15th August 2025. This offer cannot be used in conjunction with another offer. For more details, please speak with your local branch. Price displayed on promotional marketing assets is 'starting from' price. Start from price is based on an 8-piece kitchen. Pricing is for cabinets only. Excludes panels, worktops, cornice, pelmets & appliances. Linear 8-piece kitchen pricing excludes trims. The images depicted in the promotional marketing assets are for marketing purposes only and may not accurately represent the final product. Offer is available at participating branches only. Participation is at the discretion of each branch. Please contact your local branch for further details.
Hire 5
Promotion available for a limited time at selected branches. Maximum of one loyalty stamp per customer per day. Reward includes a FREE hire of choice*, which is equal to or less than in value customer’s average spend per hire previous. Cannot be used in conjunction with any other offer.
MKM - Win a DEWALT drill - Terms & Conditions
The Prize
One winner will receive a DeWalt drill. No cash or alternative prize will be offered.
How to Enter
To enter, participants must:
- Follow the official MKM Instagram account
- Like the competition post
- Comment with the phrase “check your tools”
Eligibility
- Open to UK residents aged 18 and over.
- MKM employees and their immediate families are not eligible to enter.
Entry Deadline
Entries must be received by 6th May 2025. Entries received after this time will not be counted.
Winner Selection
One winner will be chosen at random from eligible entries and contacted via direct message within [48 hours] of the competition closing. The winner must respond within [72 hours] to claim the prize or an alternative winner may be selected.
General
- This competition is not sponsored, endorsed, or administered by, or associated with Instagram/Facebook.
- MKM reserves the right to withdraw or amend the competition and these terms if necessary.
- By entering, participants agree to these terms and conditions.
MKM Norwich: Plumbing & Heating - Beat the Blues
- This promotion is exclusively available at MKM Norwich and applies solely to purchases within the Plumbing & Heating category. Customers can earn experience vouchers by collecting stamps on qualifying purchases.
- The campaign runs from 1st May to 30th June 2025. Only purchases made during this period will be eligible.
- Open to invited trade account holders and invited cash customers at MKM Norwich only.
- Only purchases made at MKM Norwich are eligible.
- Receive one stamp for every qualifying purchase:
- Spend £100 or over (excluding VAT) on collected orders.
- Qualifying purchases must be within the Plumbing & Heating category.
- Stamp cards will be posted out to eligible customers. Collect a total of 10 stamps to qualify for an experience voucher. Completed stamp cards must be submitted by 30th June 2025.
- Eligible customers will receive an experience voucher worth up to £120, no cash alternative is available. Experiences are subject to availability and individual terms and conditions. For more information on available experiences, visit experiences.taketime.co.uk.
- This promotion is valid only at MKM Norwich and MKM Norwich reserves the right to withdraw or amend the promotion at any time without prior notice. The promotion is subject to availability and while supplies last.
- By participating, customers agree to these terms and conditions.
For more information, please contact the MKM Norwich branch directly.
Terms and Conditions:
- By submitting an entry, you agree to be legally bound by the Rules and these Terms and Conditions.
- Any entry must be your original work and must not infringe the rights of third parties, including copyright, trademark, trade secrets, privacy, publicity, personal, or proprietary rights. In addition, all entries must be produced legally without trespassing on any land, and no wildlife or habitats should be harmed, put at risk, or unduly disturbed in the process.
- Full copyright title shall be retained by the author of any entry. By submitting any entry to MKM Building Supplies Ltd. (including any text, photographs, graphics, video, or audio), you agree to grant MKM Building Supplies Ltd. a perpetual, royalty-free, non-exclusive, sub-licensable right and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, and exercise all publicity rights with respect to your entry, and/or to incorporate your entry in other works, in any media now known or later developed, for the full term of any rights that may exist in your entry, and in accordance with privacy restrictions set out in the MKM Building Supplies Ltd. Privacy Policy.
- By submitting an entry, you agree to waive any moral rights contained in your entry. Any entry you provide shall be non-confidential.
- By submitting an entry, you agree MKM Building Supplies Ltd. may use the material for any purpose and in any way, it chooses, including, but not limited to, marketing, publicity, advertising, and presentations.
- MKM Building Supplies Ltd. (including its subsidiaries, agents, or distributors) shall not be liable for any direct, indirect, or consequential loss or damage, or for any costs, claims, or demands of any nature whatsoever arising directly or indirectly out of the use of your entry or any part thereof.
- Insofar as is permitted by law, MKM Building Supplies Ltd. (including its subsidiaries, agents, or distributors) will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury, or death occurring as a result of taking up the prize, except where it is caused by the negligence of MKM Building Supplies Ltd., its subsidiaries, agents, or distributors, or that of their employees. Your statutory rights are not affected.
- You agree to indemnify MKM Building Supplies Ltd. (and its subsidiaries) against any claim from any third party for any breach of the Rules or these Terms and Conditions.
- MKM Building Supplies Ltd. reserves the right to update the Rules and these Terms and Conditions from time to time, and any updated version will be effective as soon as it is published.
- MKM Building Supplies Ltd. takes your privacy very seriously; we will only use your personal information in accordance with the terms of these Terms and Conditions and MKM Building Supplies Ltd.’s Privacy Policy. By submitting an entry, you confirm that you have read and agree to the terms of our Privacy Policy.