Job Element

Detail

Job Title

Legal Accounts Administrator

Reporting To

Credit Manager

Department/Location

Office based – 40HR PW - Central Support – Stoneferry, Hull.
Please note that the salary for this role is National Minimum Wage.

Main Purpose

To support the MKM Credit Services Function on Recovery of delinquent Debt and manage the Legal Partners

Duties & Responsibilities

• To take complete ownership of workload, managing priorities as required
• Build relationships with branch directors and their teams to facilitate exchange of information.
• To ensure that the status and notes on all accounts are kept up to date.
• Complete Recovery Calls in-line with MKM Processes
• Prepare written correspondence as necessary regarding customer accounts.
• Manage External Relationships with Legal Partners
• Negotiate best outcome for MKM.
• Review Process for Improvement
• Any other tasks as directed, which are reasonable within the scope of the role.

KPI’s

• Under Review

Skills, Knowledge, and Experience

• Previous experience in a similar role
• Computer literate with a high attention to details
• Be both assertive and tenacious whilst also flexible in their approach.
• Be a team player who is a good communicator, at all levels, and can demonstrate that they are commercially astute.